Review Guidelines

Reviews only help people if they are honest and based on real experiences. These guidelines apply to every review on Repairior.

Great reviews

  • Describe what was repaired and how it went
  • Mention timing, communication and price
  • Stay factual — what happened, not guesses about motives
  • Update your review if the business fixes a problem

Not allowed

  • Reviews of businesses you own, work for or compete with
  • Reviews written in exchange for discounts, gifts or payment
  • Personal information such as phone numbers or home addresses
  • Hate speech, threats or harassment
  • Reviews of experiences more than 12 months old

[rp_callout type=”note” title=”How we investigate”]Our trust team uses automated checks and manual investigation. When a business receives suspicious reviews, we may show a warning on its profile.[/rp_callout]